trust
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Competence Penalty is a Barrier to the Adoption of New Technology
Competence Penalty Is a Barrier to the Adoption of New Technology (Gai, Hou, Tu) reports a three-part study examining why generative AI coding tools remain under-adopted even in environments where traditional barriers such as access, training, and infrastructure have largely been removed. Study 1 draws on digital trace data from 28,698 software engineers following the…
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Interpersonal Trust Development in GenAI-Augmented Organisations
Interpersonal Trust Development in GenAI-augmented Organisations (Norkin) examines how interpersonal trust forms and shifts when GenAI becomes embedded in knowledge-intensive team workflows. GenAI is reshaping work at a pace that often exceeds organisations’ ability to recalibrate processes, norms, and expectations. While productivity gains are evident, the uncertainty introduced by autonomous content generation raises questions about reliability,…
Brian Grellmann 